Terms & Conditions

By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions ("Terms").

If you do not agree, please do not use our website.

You must be at least 18 years old or the age of majority in your state to make purchases on this website.

We sell groceries, baked goods and related products for:

• ·Nationwide shipping within the United States
• ·Local van delivery within Washington State

An order confirmation does not guarantee acceptance. Acceptance occurs only when the order is processed and dispatched.

All prices are in U.S. dollars.

Payments are processed securely through Stripe. We do not store full payment card details.

By submitting payment information, you represent that you are authorized to use the payment method provided and you authorize us to charge your selected payment method for product cost, shipping/delivery fees, and applicable taxes.

We accept major payment methods as shown at checkout.

Once an order is placed:

• ·You will receive a confirmation email
• ·Orders cannot be modified after processing begins
• ·Production and pickup/delivery timelines vary based on order type and volume

Retailer orders may require additional verification.

Retailers agree to:

• ·Maintain product quality after delivery
• ·Not resell expired or damaged goods
• ·Follow brand guidelines where applicable

We reserve the right to pause or terminate retailer partnerships that violate terms.

Due to the perishable nature of baked goods:

• ·All sales are final
• ·Refunds are issued only for verified defects or fulfillment errors
• ·Claims must be submitted within 24 hours of delivery
• ·Photographic evidence may be required

Refunds, if approved, will be issued to the original payment method. We reserve sole discretion in determining refund eligibility.

If you create an account:

• ·You are responsible for maintaining confidentiality of login credentials
• ·You are responsible for all activity under your account
• ·You must notify us immediately of unauthorized access

By creating an account or placing an order, you may receive transactional emails (order confirmations, delivery updates).

If you opt in to our newsletter, you may receive promotional emails. You may unsubscribe at any time.

We may display sponsored products, advertisements, or promotional placements on our website.

Sponsored content will be clearly labeled.

We do not endorse third-party products unless explicitly stated.

We are not responsible for third-party claims, representations, or warranties. Advertisers are responsible for the accuracy of their content.

We may provide advertisers with aggregated, non-identifiable performance metrics (e.g., total impressions or clicks).

All website content, including logos, designs, product names, text, graphics, images and code, is owned by Silvafly LLC.

Unauthorized reproduction, scraping, or commercial use is prohibited.

You agree not to:

• ·Use the website for unlawful purposes
• ·Attempt to gain unauthorized access to our systems
• ·Interfere with website security and functionality
• ·Use automated bots, scraping tools or copy content without permission
• ·Violate any laws

To the maximum extent permitted by law, Silvafly LLC shall not be liable for indirect, incidental, special, or consequential damages, including lost profits, emotional distress, data loss, or business interruption arising from:

• ·Use of the website
• ·Purchase of products
• ·Shipping delays
• ·Third-party services

Our total liability shall not exceed the amount paid for the specific order giving rise to the claim. This limitation applies regardless of legal theory.

This website and all products are provided "AS IS" and "AS AVAILABLE."

We disclaim all warranties, express or implied, including:

• ·Merchantability
• ·Fitness for a particular purpose
• ·Non-infringement

To the fullest extent permitted by law.

Our products may contain or come into contact with:

• ·Wheat
• ·Dairy
• ·Eggs
• ·Nuts
• ·Soy
• ·Other allergens

We do not guarantee allergen-free products.

Customers are solely responsible for evaluating ingredients before purchase.

To the maximum extent permitted by law, we disclaim liability for allergic reactions.

Your use of this website is also governed by our Privacy Policy.

You agree to indemnify and hold harmless Silvafly LLC, its owners, employees, contractors, and affiliates from any claims, damages, losses, or legal fees arising from:

• ·Your misuse of the website
• ·Your violation of these Terms
• ·Your negligence
• ·Your breach of law

We are not liable for delays or failure to perform due to events beyond our control, including:

• ·Natural disasters
• ·Severe weather
• ·Supply chain disruptions
• ·Government actions
• ·Labor shortages
• ·Carrier disruptions

Any dispute arising from these Terms shall be resolved through binding arbitration in the State of Washington.

You waive the right to:

• ·Jury trial
• ·Participation in class action lawsuits

Arbitration shall be conducted under the rules of the American Arbitration Association.

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

If any provision is deemed invalid, the remaining provisions remain enforceable.

We reserve the right to modify these Terms at any time.

Continued use of the website constitutes acceptance of revised Terms.

Silvafly LLC 17148 116th Ave SE, Renton, WA 98058 Email: info@silvafly.com