Effective Date: March 31, 2026
Privacy Policy
Silvafly LLC · 17148 116th Ave SE, Renton, WA 98058 ·info@silvafly.com
Silvafly LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
This policy applies to customers located within the United States.
A. Personal Information You Provide
- ·Full name
- ·Email address
- ·Phone number
- ·Billing address
- ·Shipping or business address
- ·Delivery instructions
- ·Order history
- ·Account login credentials
- ·Business details (for retailer accounts)
B. Payment Information
Payments are processed securely by Stripe. We do not store full credit card numbers on our servers. Stripe collects and processes payment information in accordance with its own privacy policy.
C. Automatically Collected Information
When you visit our website, we may automatically collect:
- ·IP address
- ·Browser type
- ·Device information/type
- ·Pages visited
- ·Time spent on pages
- ·Referring website
- ·Cookies and tracking data
D. Cookies
We use cookies to:
- ·Maintain user sessions
- ·Enable secure login
- ·Remember cart items
- ·Improve website functionality
You may disable cookies through your browser settings, but certain features may not function properly.
We use your information to:
- ·Process and fulfill orders
- ·Provide nationwide shipping
- ·Coordinate local van delivery within Washington State
- ·Send order confirmations and updates
- ·Provide customer support
- ·Verify account or retailer applications
- ·Send marketing emails (if you opt in)
- ·Improve website functionality, performance and customer experience
- ·Comply with legal obligations
- ·Prevent fraud and ensure platform security
If you sign up for our newsletter, we may send information on Silvafly happenings, promotional emails about new products, seasonal offerings, or special events.
You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us at info@silvafly.com.
We do not sell personal information. However, we may share certain information with advertising partners for marketing and analytics purposes.
Our website is self-hosted on secure servers.
We implement reasonable security measures including:
- ·SSL encryption (HTTPS) for data transmission
- ·Restricted administrative access
- ·Secure server configuration
- ·Regular software updates
While we take reasonable measures to protect your data, no method of transmission over the Internet is 100% secure.
We do not sell personal information. However, we may share certain information with advertising partners for marketing and analytics purposes.
We may share information with:
- ·Stripe for payment processing
- ·Shipping carriers for order fulfillment
- ·Delivery personnel for local van delivery
- ·Service providers assisting with website operation
These third parties are required to use your information only for the services they provide.
We may use your information for targeted advertising.
We collect shipping addresses and delivery instructions solely for the purpose of fulfilling your order.
For local van delivery in Washington State, delivery information may be shared with authorized drivers solely to complete delivery.
Depending on your state of residence, you may have the right to:
- ·Request access to the personal information we hold about you
- ·Request correction of inaccurate information
- ·Request deletion of your personal information
- ·Opt out of marketing communications
To exercise these rights, contact us at privacy@silvafly.com. We will respond within a reasonable timeframe as required by applicable law.
We retain personal information for as long as necessary to:
- ·Fulfill orders
- ·Maintain business records
- ·Comply with legal and tax obligations
- ·Resolve disputes
In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable U.S. law.
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information.
This Privacy Policy Agreement applies only and solely to the information collected by our website.
For retailers, we may use your business information to:
- ·Verify legitimacy
- ·Determine eligibility for wholesale pricing
- ·Customize product availability and delivery schedules
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website means you accept the updated policy.
If you have questions about this Privacy Policy, please contact us:
Silvafly LLC 17148 116th Ave SE, Renton, WA 98058 Email: info@silvafly.com
